FAQ

Most frequent questions and answers
We accept online payment Paypal and Credit Card. Offline payment Wire Transfer, Western Union and MoneyGram.
After you paid the order, we can ship your order the same day. Please wait about 2 days to get your package tracking number.

based on our experience

ePacket: about 25 days.
Standard Shipping: 10-15 days.
Fast Shipping: 4-7 days.

You can track your package on the website www.17track.net, with the tracking number.

Yes, we can. Please send us your dropshipping application via the Contact Us page.

If there is any defect in the product or you are not satisfied with the quality after you receive the package, you may ask for a replacement or refund. We offer 30-day Money Back Guarantee in that cases. Please send your request to order@cs-gems.com.

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